Investors to Shape the Future of Asia Pacific Flexible Space

Working - Saigon/HCMC: Nov. 9, 2018

Flexible space is expanding rapidly across Asia Pacific due to increasing occupier requirements for flexible working environments. However, to sustain this trend, future flexible spaces will increasingly require a high level of investor participation to meet evolving demands regionally, says CBRE Asia Pacific.

According to CBRE’s report, “Exploiting the Agile Revolution: Prospects for Landlords and Investors”,advances in technology, a more mobile workforce and unpredictable economic growth are reshaping the business environment for occupiers. This has prompted investors to treat agile-based space as a long-term investment class within real estate portfolios.

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“Investors in Asia Pacific real estate are taking a long-term view of flexible space. Investors are approaching occupier market shifts more strategically and rebalancing their portfolios to reflect a higher demand for agile space across the region,” said Steve Swerdlow, CEO of Asia Pacific, CBRE.

But Just What is Flexible Space?

Flexible space refers to the provision of office space that solves flexible, transient or short-term space requirements. It can range from traditional serviced offices to relatively newer, agile formats, such as turnkey locations. A turnkey location is defined as a project that is built so that it can be sold to buyers as a completed project. The owner must only “turn the key” to enter his/her new space with no construction or remodelling to be done.

Flex spaces also include coworking locations, which are undoubtedly registering the strongest growth and attracting the most interest from occupiers.

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Coworking and Flexibles Spaces in Asia are at an All-Time High

Flexible space operators have grown rapidly in recent years, reaching a total footprint of just under 40 million sq. ft. in 14 major Asia Pacific cities according to tracking by CBRE. Growth between 2013-2017 stood at more than 50 percent year-on-year.

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With international players entering the region in 2016 and local operators expanding rapidly, the pace of overall growth has accelerated, reaching 57 percent year-on-year in 2017. China and India are the fastest growing markets for agile-based space, while mature markets like Australia, Hong Kong, Japan and Singapore host a smaller volume of agile space due to the lack of vacant office supply.

Although the flexible space model continues to evolve, CBRE Research believes that the fundamental shift found in five macro trends will continue to underpin its solid growth. Workplace technology, liquid workforces (project-based, contractor-staffed teams), workplace evolution, cost optimisation and new accounting ruleswill force both investors and occupiers to rethink corporate real estate strategies for the foreseeable future.

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Longer term, the more efficient use of space could lead to a reduction of space per capita. CBRE’s recent Tech Survey indicated that around 50 percent of occupiers expect to require less office space in five years while seeking higher quality space capable of encouraging collaboration, innovation and employee wellbeing.

Considerations for Flexible Space and Coworking Space Investors

According to CBRE Research, other major considerations for investors include:

Refinement of Investment Philosophy:

Successful investments in flexible space will rely on attracting a highly diverse tenant mix, providing more flexible leasing terms and value-added services and amenities, especially those geared towards wellness.

Optimal Allocation of Flexible Space:

The majority of investors believe coworking will have a neutral to positive impact on building value when present in less than 40 percent of the building. As a result, landlords and investors are recommended to achieve an optimal balance of traditional and agile space in a building/portfolio. Creating an equilibrium reduces overdependence on a single occupier while generating synergy between agile space operators and other tenants in the property.

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Scalability and Efficiency Are Keys to Success in the Real Estate Market

CBRE Research concludes that the profitability of agile space depends on several other factors such as whether corporate users are positioned to create more upscale locations, whether it is possible to allocate 30 percent or less space to hot desks (workspaces used by several workers during different time periods) while increasing allocation to private offices. In addition, it is necessary to source suitable sites in competitive locations while maintaining cost control.

Findings from the report rely heavily on demand dynamics of tenants. Major considerations for occupiers include:

Addressing Existing Flexible Concerns:

Occupiers are primarily concerned with the dilution of company culture and data security. Secondary concerns include environmental, health and safety requirements, quality of infrastructure and employee retention.

Understanding In-market Agility Trends in Asia:

Each Asia Pacific market is unique in its current and future adoption of flexible space, which is driving occupier decision-making.

- Pacific: 30 percent of Pacific occupiers currently use agile office solutions but 36 percent are not considering using in the future. Flexible space is preferred by occupiers, with finance and technology firms the most common end-users.

- China: 9 percent use coworking space due to sudden increases in staff; occupiers turning to higher space utilization and activity-based working as agile solutions.

- India: 38 percent of occupiers will increase coworking portfolios by more than 15 percent in the coming years;60 percent prefer private offices.

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No One-Size Fits All Strategy:

The increasing use of flexible space means occupiers are turning to flexible strategies that allow for adaptation to sudden changes in business conditions.

- Centralized Strategy: Operations are centralized in a single office, with a focus on privacy and data security and incorporation of agile solutions (Activity-based Working, provisions for expansion and event space/amenities).

- Hub and Spoke Strategy: Hub-to-host core functions and the inclusion of agile-based solutions like coworking or serviced offices for select project and sales offices, turnkey solutions for larger but short-term nodes, provisions for expansion and contraction in lease terms, and selecting buildings with event space and amenities.

- Dispersed Strategy: Operations that are highly dispersed with mobile workforces are considering coworking or serviced offices for select project and sales offices and plug and play solutions with multiple agile providers with multiple centres.

Act While the Market is Hot for Flexible Spaces and Coworking Offices in Asia Pacific

“Investors must not stand idly by as occupiers demand greater flexibility and the growth of agile space reshapes office demand. Regardless of the way in which investors opt to respond to the agile space revolution, ultimately the need for assets that combine traditional and agile space exists as the market transitions,” said Dr Henry Chin, Head of Research, Asia Pacific, CBRE.

The conclusions on the future of the Asia Pacific flexible space in this report covers both serviced offices and coworking space. Incubators and accelerators are not covered. The 14 cities that frame the research project include Beijing, Shanghai, Shenzhen, Guangzhou, Hong Kong, Seoul, Tokyo, Singapore, Sydney, Melbourne, Auckland, Delhi NCR, Mumbai and Bangalore.

Where to Find Coworking Spaces in Saigon*

Address: 11 Đoàn Văn Bơ, Ward 12, District 4, Hồ Chí Minh  
Phone:: 028 7109 8689
Offers: Free micro-roasted coffee bar and fresh fruit water; in-house professional and social events

Address: Viettel Complex, 12th floor, Tower A, 285 Cach Mang Thang Tam, District 10, 12, Ho Chi Minh City  
Phone: 02862 882 882/ 098 640 0303
Extras: Free coffee and water; sound and video recording equipment; podcasting room; makerspace

Address: Floor 7th, 9 Nguyen Trai, Ben Thanh ward, District 1, Ho Chi Minh City 
Phone: 028 2230 0666
Extras: Free coffee and water; library; on-site cafe

CirCO Coworking Space    
Address: H3 Building, 1st - 2nd Floor, 384 Hoang Dieu Street, District 4, Ho Chi Minh City 
Phone: 028 7108 6899
Extras: Free coffee, tea and beer; library; on-site cafe; yoga studio

Address: Floor 11th, 180 Nguyen Thi Minh Khai Street, Ward 6, District 3, Ho Chi Minh City 
Phone: 028 3930 9888
Extras: Free beer and water; dog and cat friendly; wheelchair accessible

the Hive Saigon   
Address: 94 Xuan Thuy, Thao Dien, District 2, Ho Chi Minh City 
Phone: 028 3620 3481
Extras: Free coffee and water; numerous creative events and meet-ups each month.

* Each location offers high-speed wifi, printers and other office basics in your choice of private offices, office suites, shared workspaces with “hot desks” or dedicated desks.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (based on 2017 revenue). The company has more than 80,000 employees (excluding affiliates), and serves real estate investors and occupiers through approximately 450 offices (excluding affiliates) worldwide. CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at

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